SKILLS PROGRAMMES

FOR LEADERSHIP DEVELOPMENT

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* Any module can also be done as a stand-alone skills programme and still fits the rules for PIVOTAL grant funding as Part Qualifications. These skills all articulate into full qualifications

Planning & Goal Setting
Total Credits: 38

Good management starts with good planning.

  • Budgeting and managing expenditure ensures targets are met and profit is made
  • Without a plan, you will never succeed. If you happen to make it SMART goals, you will be able to
    reach and measure each one!
  • Look at all the probable scenarios. Plan for them.

 

ID Unit Standard Description: Level Credits
242822 Employ a systematic approach to achieving objectives Core 4 10
242810 Manage Expenditure against a budget Core 4 6
9015 Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems Fundamental 4 6
119469 Read/view, analyse and respond to a variety of texts Fundamental 4 5
7468 Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues Fundamental 4 6
119472 Accommodate audience and context needs in oral/signed communication Fundamental 3 5
Lead a Team
Total Credits: 45

Leading a team needs tools, you need to know how to:

  • Tell people what they need to do.
  • Tell people WHY they are doing things
  • Do they have the equipment they need? Are there spare parts available for the equipment? Has purchasing ordered the material?
  • Compare strengths and weaknesses of individuals and other resources.
  • Is your team properly trained?
  • Are they motivated?

 

ID Unit Standard Description: Level Credits
242816 Conduct a structured meeting Core 4 5
242824 Apply leadership concepts in a work context Core 4 12
242819 Motivate and Build a Team Core 4 10
119462 Engage in sustained oral/signed communication and evaluate spoken/signed texts Fundamental 4 5
242817 Solve problems, make decisions and implement solutions Core 4 8
119467 Use language and communication in occupational learning programmes Fundamental 3 5
Evaluate & Monitor Performance
Total Credits: 40

  • Make sure everything is going according to the plan.
  • Manage your team’s productivity
  • When it isn’t going according to plan, you need to step in and adjust the plan.

 

ID Unit Standard Description: Level Credits
242811 Prioritise time and work for self and team Core 4 5
242815 Apply the organisation’s code of conduct in a work environment Core 4 5
242821 Identify responsibilities of a team leader in ensuring that organisational standards are met Core 4 6
242829 Monitor the level of service to a range of customers Core 4 5
119465 Write/present/sign texts for a range of communicative contexts Fundamental 3 5
119459 Write/present/sign for a wide range of contexts Fundamental 4 5
9016 Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts Fundamental 4 4
12153 Use the writing process to compose texts required in the business environment Fundamental 4 5
119457 Interpret and use information from texts Fundamental 3 5
Staff Development For Managers
Elective Credits: 42

  • Human resource Support is the strategic approach to the effective management of organisation workers so that they help the business gain a competitive advantage
  • Maximise employee performance in service of an employer’s strategic objectives.
  • Ensure a healthy and diverse environment

 

ID Unit Standard Description: Level Credits
10980 Induct a new employee Elective 4 4
10981 Supervise work unit to achieve work unit objectives (individuals and teams Elective 4 4
10978 Recruit and select candidates to fill defined positions Elective 4 4
117877 Perform one-to-one training on the job Elective 4 3
242655 Demonstrate knowledge and application of ethical conduct in a business environment Elective 4 4
116720 Show understanding of diversity in the workplace Elective 4 3
113915 Explain the application of the basic conditions of employment act in an employment contract Elective 4 3
11473 Manage individual and team performance Elective 4 4
113909 Coach a team member in order to enhance individual performance in work environment Elective 4 3
13934 Plan and prepare meeting communications Elective 4 3
377160 Explain the fundamentals of the concepts of ‘wellness’ Elective 4 4
113907 Explain the impact of personal wellness on work performance Elective 4 3
General Management Skills For Senior & Executive Managers
Elective Credits: 36

  • Management is both art and science. It is the art of making people more effective than they would have been without you and the science is in how you do that.
  • Managing people is not easy. However, it can be done successfully. And it can be a very rewarding experience.
  • Remember that management, like any other skill, is something that you can improve at with study and practice.

 

ID Unit Standard Description: Level Credits
242812 Induct a member into a team Elective 3 4
13915 Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace Elective 3 4
242813 Explain the contribution made by own area of responsibility to the overall organisational strategy Elective 4 5
242818 Describe the relationship of junior management to other roles Elective 4 5
11473 Manage individual and team performance Elective 4 8
13952 Demonstrate basic understanding of the Primary labour legislation that impacts on a business unit Elective 4 8
242840 Make oral presentations Elective 4 2

 

Planning For Managers
Total Credits: 50

ID Unit Standard Description:   Level: Credits:
252020 Create and manage an environment that promotes innovation Core 5 6
252032 Develop, implement and evaluate an operational plan Core 5 8
252027 Devise and apply strategies to establish and maintain workplace relationships Core 5 6
252021 Formulate recommendations for a change process Core 5 8
252026 Apply a systems approach to decision making Fundamental 5 6
120300 Analyse leadership and related theories in a work context Fundamental 5 8
252022 Develop, implement and evaluate a project plan Fundamental 5 8
Management Foundations - Risk, Finance, Legal, Ethics
Minimum Credits: 33

ID: Unit Standard Description:   Level: Credits:
252044 Apply the principles of knowledge management Core 5 6
252025 Monitor, assess and manage risk Core 5 8
252036 Apply mathematical analysis to economic and financial information. Fundamental 5 6
252040 Manage the finances of a unit Fundamental 5 8
252042 Apply the principles of ethics to improve organisational culture Fundamental 5 5
Relationship Management At Strategic Level
Total Credits: 34

ID: Unit Standard Description:   Level: Credits:
252037 Build teams to achieve goals and objectives Core 5 6
252027 Devise and apply strategies to establish and maintain workplace relationships Core 5 6
252029 Lead people development and talent management Core 5 8
252043 Manage a diverse work force to add value Core 5 6
12433 Use communication techniques effectively Fundamental 5 8
Lead With Purpose
Total Credits: 65

ID: Unit Standard Description:   Level: Credits:
252020 Create and manage an environment that promotes innovation Core 5 6
252029 Lead people development and talent management Core 5 8
252043 Manage a diverse work force to add value Core 5 6
252034 Monitor and evaluate team members against performance standards Core 5 8
252035 Select and coach first line managers Core 5 8
Skills Development Management
Total Credits: 42

ID: Unit Standard Description: Level: Credits:
Modules 1 to 4 PLUS
11911 Manage individual careers 5 5
15219 Develop and implement a strategy and action plans for a team, department or division 5 4
15220 Set, monitor and measure the achievement of goals and objectives for a team, department or division within an organisation 5 4
15232 Coordinate planned skills development interventions in an organisation 5 6
116926 Implement skills development as workplace learning to support organisational transformation 5 12
252041 Promote a learning culture in an organisation 5 5
263976 Demonstrate understanding of the outcomes-based education and training approach within the context of a National Qualifications Framework 5 6
General Management Skills For Senior & Executive Managers
Total Credits: 96

ID: Unit Standard Description: Level: Credits:
Modules 1 to 4 PLUS
114212 Explain the impact of organisational wellness on a business environment and indicate a strategy for a business unit 4 3
252024 Evaluate current practices against best practice 5 4
252039 Develop a plan to combat corruption 5 5
114226 Interpret and manage conflicts in the workplace 5 8
252031 Apply the principles and concepts of emotional intelligence to the management of self and others 5 4
117853 Conduct negotiations to deal with conflict situations 5 8
252034 Monitor team members and measure effectiveness of performance 5 8
264408 Manage and improve communication processes in a function 6 3
15224 Empower team members through recognising strengths, encouraging participation in decision making and delegating tasks 5 4
15214 Recognize areas in need of change make recommendations and implement change in the team, department or division 5 3
15219 Develop and implement a strategy and action plans for a team, department or division 5 4
Administration & The Organisation
Total Credits: 31

Develop Administrative systems together with other employees to:

·         Control and keep all information required by the organisation up to date

·         Ensure the confidentiality of information

·         Control the availability of resources information

·         Develop administrative procedures relating to the systems and to write them into a manual for use by other employees.

Improve organisational effectiveness, by being able to:

·         Manage all Administration records him/herself

·         Assist others in the organisation to do so

Apply efficient time management processes, procedures and techniques to:

·         Improve his/her productivity

·         Assist others in the administrative section to do likewise

Be aware of how fraud can be present in an office environment and assisting in its control by:

·         Knowing what types of fraud can exist in an office environment

·         Being aware of the legal and organisational implications surrounding fraud and either reporting it or failing to report it

·         Analysing trends and the impact of fraud in the organisation/sector

·         Being able to describe and be part of the implementation of fraud control measures as they relate to the level of authority of the learner.

Have knowledge of the procedures for stock and fixed asset control and be able to:

·         Apply such knowledge and maintain the appropriate registers

·         Ensure that employees have the resources they need on an on-going basis through efficiently ordering and distributing  stationery and other requirements.

 

ID: Unit Standard Description: Level Credits
13941 Apply the budget function in a business unit 4 5
13945 Describe and apply the management of stock and fixed assets in a business unit 4 2
109999 Manage service providers in a selected organisation 4 5
110026 Describe and assist in the control of fraud in an office environment 4 4
110009 Manage administration records 4 4
14552 Contract service providers 4 3
110003 Develop administrative procedures in a selected organisation 4 8
Manage Supplier & Internal Relationships
Total Credits: 32

Ensure Service Provider Management by:

  • Identify appropriate service providers
  • Institute the appropriate provisioning procedures to secure the service of providers
  • Draw up contracts for the provision of services and goods by suppliers
  • Monitor the delivery of the service and/or goods in terms of quality, quantity and time schedules for delivery
  • Take appropriate action when service providers fail to deliver as agreed.

Be an effective employee in the Administrative section of an organisation by being able to:

  • Plan and organise own work
  • Establish and maintain sound working relationships
  • Comply with the organisation`s ethics and code of conduct
  • Maintain files and records as required
  • Set personal goals and develop and manage him/herself in a business context.

Identify and solve work related problems together with others in the section so as to:

  • Improve the working climate in the administration department
  • Aid the effectiveness of the organisation

Be an effective member of a team and be able to:

  • Cooperate with others to carry out joint tasks
  • Apply sophisticated teamwork skills
  • Utilise diversity to its fullest capacity.

 

ID: Unit Standard Description: Level: Credits:
110021 Achieve personal effectiveness in business environment 4 6
10022 Comply with organisational ethics 4 4
7791 Display cultural awareness when dealing with customers and colleagues 4 4
10135 Work as a project team member 4 8
13943 Analyse new developments reported in the media that could impact on a business sector or industry 4 10
Coordinate Projects
Total Credits: 24

Coordinate workplace projects and present information that is routinely and regularly required, as well as specific information that is requested from time-to-time:

  • Appropriate report format
  • On time
  • Using listening, reading and writing skills.
  • Display Cultural awareness in dealing with customers and colleagues and utilising the differences in a positive way to enhance the effectiveness and image of the organisation.
ID: Unit Standard Description: Level: Credits:
110023 Present information in report format 4 6
15234 Apply efficient time management to the work of a department/division/section 5 4
13929 Co-ordinate meetings, minor events and travel arrangements 3 3
7790 Process incoming and outgoing telephone calls 3 3
10140 Apply a range of project management tools and techniques 4 8
Business Communication
Total Credits: 40

12153 Use the writing process to compose texts required in the business environment 4 5
8976 Write for a wide range of contexts 4 5
8975 Read analyse and respond to a variety of texts 4 5
8974 Engage in sustained oral communication and evaluate spoken texts

 

4 5
8968 Accommodate audience and context needs in oral communication 3 5
8972 Interpret a variety of literary texts 3 5
8969 Interpret and use information from texts 3 5
8970 Write texts for a range of communicative contexts 3 5
Employee Relations
Total Credits: 37

  • Ensuring fair and reasonable employee relations

 

ID: Unit Standard Description: Level: Credits:
10170 Demonstrate understanding of employment relations in an organisation 3 3
10980 Induct a new employee 4 4
10978 Recruit and select candidates to fill defined positions 4 10
114278 Demonstrate and apply an understanding of the Labour Relations Act (Act 66 of 1995) 5 12
114274 Demonstrate and apply an understanding of the Basic Conditions of Employment Act (Act 75 of 1997) 5 8
Management Foundations - Risk, Finance, Legal, Ethics
Total Credits: 36

  • Coordinating Training and Development for the workplace
  • Assisting in the Skills Development and Employment Equity Functions
  • Coaching in the Workplace
  • Motivating and Developing a Team

 

ID: Unit Standard Description: Level: Credits:
117877 Perform one-to-one training on the job 3 4
116927 Apply the principles of employment equity to organisational transformation 5 10
123393 Carry out course administration 3 3
15227 Conduct skills development administration in an organisation 4 4
242819 Motivate and Build a Team 4 10
242817: Solve problems, make decisions and implement solutions 4 8
117865 Assist and support learners to manage their learning experiences 4 5
263976 Demonstrate understanding of the outcomes-based education and training approach within the context of a National Qualifications Framework 4 5
12544 Facilitate the preparation and presentation of evidence for assessment 4 4
Develop an Employee Wellness Programme For an Organisation
Total Credits: 18

  • Management is both art and science. It is the art of making people more effective than they would have been without you and the science is in how you do that.
  • Managing people is not easy. However, it can be done successfully. And it can be a very rewarding experience.
  • Remember that management, like any other skill, is something that you can improve at with study and practice.

 

ID: Unit Standard Description: Level: Credits:
113907 Explain the impact of personal wellness on work performance 3 2
377162 Explain the need for wellness awareness programmes 4 4
10980 Induct a new employee 4 4
377160 Explain the fundamentals of the concepts of ‘wellness’ 4 8

 

This qualification articulates into the Business Administration, Organisational and Transformational Management and General Management Level 5 Qualifications.

Legislation & Human Resource Support
Total Credits: 48

ID 337082: Apply labour dispute prevention approaches, Level 6, 16 credits.
ID 376119: Interpret unfair dismissal in terms of Labour Relation Legislation,. Level 6, 10 credits
ID 114230: Operate the case management process, Level 5, 10 credits.
ID 264403: Apply problem-solving techniques to make decision on decision on a multi-faceted problem, Level 6, 5 credits.
ID 114227: Demonstrate understanding of the transformative elements of the HRD legislation,. Level 5, 10 credits
ID 114228: Demonstrate and apply an understanding of bargaining council rules, Level 5, 3 credits.
ID 11907: Draft an employment contract, Level 5, 3 credits.
ID 119928: Apply the Promotion of Access to Information Act in mediation,. Level 5, 3 credits
ID 15234: Apply efficient time management to the work of a department/division/section, Level 5, 4 credits.
Workplace Coaching & Training
Total Credits: 13

    Level Credits
117877 Perform one-to-one training on the job, 3 4
117865 Assist and support learners to manage their learning experiences. 4 5
12544 Facilitate the preparation and presentation of evidence for assessment 4 4
 
Coaching & Mentoring For Senior Managers
Total Credits: 15

    Level Credits
252035 Select and coach first line managers 5 8
11473 Manage individual and team performance 4 4
113909 Coach a team member in order to enhance individual performance in work environment 4 3
Harnessing & Managing Diversity
Total Credits: 3

116720 Show understanding of diversity in the workplace 4 3
Managing Conflict & Diversity in a Team
Total Credits: 15

    Level Credits
252037 Build teams to achieve goals and objectives

 

252043 Manage a diverse work force to add value
114226 Interpret and manage conflicts within the workplace
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