SKILLS PROGRAMMES

FOR LEADERSHIP DEVELOPMENT

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* Any module can also be done as a stand-alone skills programme and still fits the rules for PIVOTAL grant funding as Part Qualifications. These skills all articulate into full qualifications

Planning & Goal Setting

Total Credits: 38

Good management starts with good planning.

  • Budgeting and managing expenditure ensures targets are met and profit is made
  • Without a plan, you will never succeed. If you happen to make it SMART goals, you will be able to
    reach and measure each one!
  • Look at all the probable scenarios. Plan for them.

 

IDUnit Standard Description:LevelCredits
242822Employ a systematic approach to achieving objectivesCore410
242810Manage Expenditure against a budgetCore46
9015Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problemsFundamental46
119469Read/view, analyse and respond to a variety of textsFundamental45
7468Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issuesFundamental46
119472Accommodate audience and context needs in oral/signed communicationFundamental35
Lead a Team

Total Credits: 45

Leading a team needs tools, you need to know how to:

  • Tell people what they need to do.
  • Tell people WHY they are doing things
  • Do they have the equipment they need? Are there spare parts available for the equipment? Has purchasing ordered the material?
  • Compare strengths and weaknesses of individuals and other resources.
  • Is your team properly trained?
  • Are they motivated?

 

IDUnit Standard Description:LevelCredits
242816Conduct a structured meetingCore45
242824Apply leadership concepts in a work contextCore412
242819Motivate and Build a TeamCore410
119462Engage in sustained oral/signed communication and evaluate spoken/signed textsFundamental45
242817Solve problems, make decisions and implement solutionsCore48
119467Use language and communication in occupational learning programmesFundamental35
Evaluate & Monitor Performance

Total Credits: 40

  • Make sure everything is going according to the plan.
  • Manage your team’s productivity
  • When it isn’t going according to plan, you need to step in and adjust the plan.

 

IDUnit Standard Description:LevelCredits
242811Prioritise time and work for self and teamCore45
242815Apply the organisation’s code of conduct in a work environmentCore45
242821Identify responsibilities of a team leader in ensuring that organisational standards are metCore46
242829Monitor the level of service to a range of customersCore45
119465Write/present/sign texts for a range of communicative contextsFundamental35
119459Write/present/sign for a wide range of contextsFundamental45
9016Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contextsFundamental44
12153Use the writing process to compose texts required in the business environmentFundamental45
119457Interpret and use information from textsFundamental35
Staff Development For Managers

Elective Credits: 42

  • Human resource Support is the strategic approach to the effective management of organisation workers so that they help the business gain a competitive advantage
  • Maximise employee performance in service of an employer’s strategic objectives.
  • Ensure a healthy and diverse environment

 

IDUnit Standard Description:LevelCredits
10980Induct a new employeeElective44
10981Supervise work unit to achieve work unit objectives (individuals and teamsElective44
10978Recruit and select candidates to fill defined positionsElective44
117877Perform one-to-one training on the jobElective43
242655Demonstrate knowledge and application of ethical conduct in a business environmentElective44
116720Show understanding of diversity in the workplaceElective43
113915Explain the application of the basic conditions of employment act in an employment contractElective43
11473Manage individual and team performanceElective44
113909Coach a team member in order to enhance individual performance in work environmentElective43
13934Plan and prepare meeting communicationsElective43
377160Explain the fundamentals of the concepts of ‘wellness’Elective44
113907Explain the impact of personal wellness on work performanceElective43
General Management Skills For Senior & Executive Managers

Elective Credits: 36

  • Management is both art and science. It is the art of making people more effective than they would have been without you and the science is in how you do that.
  • Managing people is not easy. However, it can be done successfully. And it can be a very rewarding experience.
  • Remember that management, like any other skill, is something that you can improve at with study and practice.

 

IDUnit Standard Description:LevelCredits
242812Induct a member into a teamElective34
13915Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplaceElective34
242813Explain the contribution made by own area of responsibility to the overall organisational strategyElective45
242818Describe the relationship of junior management to other rolesElective45
11473Manage individual and team performanceElective48
13952Demonstrate basic understanding of the Primary labour legislation that impacts on a business unitElective48
242840Make oral presentationsElective42

 

Planning For Managers

Total Credits: 50

IDUnit Standard Description: Level:Credits:
252020Create and manage an environment that promotes innovationCore56
252032Develop, implement and evaluate an operational planCore58
252027Devise and apply strategies to establish and maintain workplace relationshipsCore56
252021Formulate recommendations for a change processCore58
252026Apply a systems approach to decision makingFundamental56
120300Analyse leadership and related theories in a work contextFundamental58
252022Develop, implement and evaluate a project planFundamental58
Management Foundations - Risk, Finance, Legal, Ethics

Minimum Credits: 33

ID:Unit Standard Description: Level:Credits:
252044Apply the principles of knowledge managementCore56
252025Monitor, assess and manage riskCore58
252036Apply mathematical analysis to economic and financial information.Fundamental56
252040Manage the finances of a unitFundamental58
252042Apply the principles of ethics to improve organisational cultureFundamental55
Relationship Management At Strategic Level

Total Credits: 34

ID:Unit Standard Description: Level:Credits:
252037Build teams to achieve goals and objectivesCore56
252027Devise and apply strategies to establish and maintain workplace relationshipsCore56
252029Lead people development and talent managementCore58
252043Manage a diverse work force to add valueCore56
12433Use communication techniques effectivelyFundamental58
Lead With Purpose

Total Credits: 65

ID:Unit Standard Description: Level:Credits:
252020Create and manage an environment that promotes innovationCore56
252029Lead people development and talent managementCore58
252043Manage a diverse work force to add valueCore56
252034Monitor and evaluate team members against performance standardsCore58
252035Select and coach first line managersCore58
Skills Development Management

Total Credits: 42

ID:Unit Standard Description:Level:Credits:
Modules 1 to 4 PLUS
11911Manage individual careers55
15219Develop and implement a strategy and action plans for a team, department or division54
15220Set, monitor and measure the achievement of goals and objectives for a team, department or division within an organisation54
15232Coordinate planned skills development interventions in an organisation56
116926Implement skills development as workplace learning to support organisational transformation512
252041Promote a learning culture in an organisation55
263976Demonstrate understanding of the outcomes-based education and training approach within the context of a National Qualifications Framework56
General Management Skills For Senior & Executive Managers

Total Credits: 96

ID:Unit Standard Description:Level:Credits:
Modules 1 to 4 PLUS
114212Explain the impact of organisational wellness on a business environment and indicate a strategy for a business unit43
252024Evaluate current practices against best practice54
252039Develop a plan to combat corruption55
114226Interpret and manage conflicts in the workplace58
252031Apply the principles and concepts of emotional intelligence to the management of self and others54
117853Conduct negotiations to deal with conflict situations58
252034Monitor team members and measure effectiveness of performance58
264408Manage and improve communication processes in a function63
15224Empower team members through recognising strengths, encouraging participation in decision making and delegating tasks54
15214Recognize areas in need of change make recommendations and implement change in the team, department or division53
15219Develop and implement a strategy and action plans for a team, department or division54
Administration & The Organisation

Total Credits: 31

Develop Administrative systems together with other employees to:

·         Control and keep all information required by the organisation up to date

·         Ensure the confidentiality of information

·         Control the availability of resources information

·         Develop administrative procedures relating to the systems and to write them into a manual for use by other employees.

Improve organisational effectiveness, by being able to:

·         Manage all Administration records him/herself

·         Assist others in the organisation to do so

Apply efficient time management processes, procedures and techniques to:

·         Improve his/her productivity

·         Assist others in the administrative section to do likewise

Be aware of how fraud can be present in an office environment and assisting in its control by:

·         Knowing what types of fraud can exist in an office environment

·         Being aware of the legal and organisational implications surrounding fraud and either reporting it or failing to report it

·         Analysing trends and the impact of fraud in the organisation/sector

·         Being able to describe and be part of the implementation of fraud control measures as they relate to the level of authority of the learner.

Have knowledge of the procedures for stock and fixed asset control and be able to:

·         Apply such knowledge and maintain the appropriate registers

·         Ensure that employees have the resources they need on an on-going basis through efficiently ordering and distributing  stationery and other requirements.

 

ID:Unit Standard Description:LevelCredits
13941Apply the budget function in a business unit45
13945Describe and apply the management of stock and fixed assets in a business unit42
109999Manage service providers in a selected organisation45
110026Describe and assist in the control of fraud in an office environment44
110009Manage administration records44
14552Contract service providers43
110003Develop administrative procedures in a selected organisation48
Manage Supplier & Internal Relationships

Total Credits: 32

Ensure Service Provider Management by:

  • Identify appropriate service providers
  • Institute the appropriate provisioning procedures to secure the service of providers
  • Draw up contracts for the provision of services and goods by suppliers
  • Monitor the delivery of the service and/or goods in terms of quality, quantity and time schedules for delivery
  • Take appropriate action when service providers fail to deliver as agreed.

Be an effective employee in the Administrative section of an organisation by being able to:

  • Plan and organise own work
  • Establish and maintain sound working relationships
  • Comply with the organisation`s ethics and code of conduct
  • Maintain files and records as required
  • Set personal goals and develop and manage him/herself in a business context.

Identify and solve work related problems together with others in the section so as to:

  • Improve the working climate in the administration department
  • Aid the effectiveness of the organisation

Be an effective member of a team and be able to:

  • Cooperate with others to carry out joint tasks
  • Apply sophisticated teamwork skills
  • Utilise diversity to its fullest capacity.

 

ID:Unit Standard Description:Level:Credits:
110021Achieve personal effectiveness in business environment46
10022Comply with organisational ethics44
7791Display cultural awareness when dealing with customers and colleagues44
10135Work as a project team member48
13943Analyse new developments reported in the media that could impact on a business sector or industry410
Coordinate Projects

Total Credits: 24

Coordinate workplace projects and present information that is routinely and regularly required, as well as specific information that is requested from time-to-time:

  • Appropriate report format
  • On time
  • Using listening, reading and writing skills.
  • Display Cultural awareness in dealing with customers and colleagues and utilising the differences in a positive way to enhance the effectiveness and image of the organisation.
ID:Unit Standard Description:Level:Credits:
110023Present information in report format46
15234Apply efficient time management to the work of a department/division/section54
13929Co-ordinate meetings, minor events and travel arrangements33
7790Process incoming and outgoing telephone calls33
10140Apply a range of project management tools and techniques48
Business Communication

Total Credits: 40

12153Use the writing process to compose texts required in the business environment45
8976Write for a wide range of contexts45
8975Read analyse and respond to a variety of texts45
8974

Engage in sustained oral communication and evaluate spoken texts

 

45
8968Accommodate audience and context needs in oral communication35
8972Interpret a variety of literary texts35
8969 Interpret and use information from texts35
8970Write texts for a range of communicative contexts35
Employee Relations

Total Credits: 37

  • Ensuring fair and reasonable employee relations

 

ID:Unit Standard Description:Level:Credits:
10170Demonstrate understanding of employment relations in an organisation33
10980Induct a new employee44
10978Recruit and select candidates to fill defined positions410
114278Demonstrate and apply an understanding of the Labour Relations Act (Act 66 of 1995)512
114274Demonstrate and apply an understanding of the Basic Conditions of Employment Act (Act 75 of 1997)58
Management Foundations - Risk, Finance, Legal, Ethics

Total Credits: 36

  • Coordinating Training and Development for the workplace
  • Assisting in the Skills Development and Employment Equity Functions
  • Coaching in the Workplace
  • Motivating and Developing a Team

 

ID:Unit Standard Description:Level:Credits:
117877Perform one-to-one training on the job34
116927Apply the principles of employment equity to organisational transformation510
123393Carry out course administration33
15227Conduct skills development administration in an organisation44
242819Motivate and Build a Team410
242817:Solve problems, make decisions and implement solutions48
117865Assist and support learners to manage their learning experiences45
263976Demonstrate understanding of the outcomes-based education and training approach within the context of a National Qualifications Framework45
12544Facilitate the preparation and presentation of evidence for assessment44
Develop an Employee Wellness Programme For an Organisation

Total Credits: 18

  • Management is both art and science. It is the art of making people more effective than they would have been without you and the science is in how you do that.
  • Managing people is not easy. However, it can be done successfully. And it can be a very rewarding experience.
  • Remember that management, like any other skill, is something that you can improve at with study and practice.

 

ID:Unit Standard Description:Level:Credits:
113907Explain the impact of personal wellness on work performance32
377162Explain the need for wellness awareness programmes44
10980Induct a new employee44
377160Explain the fundamentals of the concepts of ‘wellness’48

 

This qualification articulates into the Business Administration, Organisational and Transformational Management and General Management Level 5 Qualifications.

Legislation & Human Resource Support

Total Credits: 48

ID 337082: Apply labour dispute prevention approaches,Level 6, 16 credits.
ID 376119: Interpret unfair dismissal in terms of Labour Relation Legislation,.Level 6, 10 credits
ID 114230: Operate the case management process,Level 5, 10 credits.
ID 264403: Apply problem-solving techniques to make decision on decision on a multi-faceted problem,Level 6, 5 credits.
ID 114227: Demonstrate understanding of the transformative elements of the HRD legislation,.Level 5, 10 credits
ID 114228: Demonstrate and apply an understanding of bargaining council rules,Level 5, 3 credits.
ID 11907: Draft an employment contract,Level 5, 3 credits.
ID 119928: Apply the Promotion of Access to Information Act in mediation,.Level 5, 3 credits
ID 15234: Apply efficient time management to the work of a department/division/section,Level 5, 4 credits.
Workplace Coaching & Training

Total Credits: 13

  LevelCredits
117877Perform one-to-one training on the job,34
117865Assist and support learners to manage their learning experiences.45
12544Facilitate the preparation and presentation of evidence for assessment44
 
Coaching & Mentoring For Senior Managers

Total Credits: 15

  LevelCredits
252035Select and coach first line managers58
11473Manage individual and team performance44
113909Coach a team member in order to enhance individual performance in work environment43
Harnessing & Managing Diversity

Total Credits: 3

116720Show understanding of diversity in the workplace43
Managing Conflict & Diversity in a Team

Total Credits: 15

  LevelCredits
252037

Build teams to achieve goals and objectives

 

252043Manage a diverse work force to add value
114226Interpret and manage conflicts within the workplace

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